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British Airways

Flying With Little Children? Go to the Back of the Plane – WSJ.com

Great story from WSJ's Scott McCartney about the increasing unpleasantry of flying with children. Worse than flying domestic is international travel. If you have a layover in Europe and have children who need a stroller, assume you will not have the stroller during that layover. Despite what gate agents say – unless you carry the stroller on board you will not see the stroller until you collect it from the carousel at your destination. Very unhelpful. British Airways in particular was misleading and rude in that respect.

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